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  • We work with you

    We will uphold your rights and address your concerns.

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  • You make the decisions

    We will only discuss your concerns with others if we have your permission.

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  • We will listen to you

    We support you to have your voice heard.

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  • COVID-19 Resources

    Free COVID-19 resources to support residential aged care facility residents, their families, consumers and service providers during an outbreak

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We are experiencing a high volume of enquiries

ARAS phone lines are staffed by three staff who will listen and provide information, and a duty Advocate who will be assigned any new cases on the day. Due to an increased volume in enquiries for Advocacy assistance, ARAS Advocate’s initial response time for new cases will be up to 10 working days. 

If you are seeking support on how to access aged care services through our Aged Care System Navigator Trial, the initial response time for new cases will be up to 15 working days.

In the event that your life is at risk, please dial 000 and seek the support of emergency services. 

For the rights of older people

Aged Rights Advocacy Service (ARAS) has been supporting older people in South Australia to uphold their aged care and human rights since 1990. ARAS is the South Australian member of the Commonwealth funded Older Persons Advocacy Network (OPAN). ARAS advocates can assist you or an older person you know to access and interact with the community or residential aged care service providers.

Accredited at Certificate level of the Australian Service Excellence Standards

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 More about us

Know your rights

Charter of Aged Care Rights

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Recent Publications

All ARAS publications can be viewed and printed online and are available in other languages.

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Media Releases

View all the latest news and media releases from the The Aged Rights Advocacy Service

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Make a donation

When you support ARAS you can be assured that your money goes exclusively towards our core work of supporting older people in vulnerable situations to have a voice. That's what we do. Your support, no matter how small, can make a real contribution to our work.

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