We are experiencing a high volume of enquiries

ARAS phone lines are staffed by three staff who will listen and provide information, and a duty Advocate who will be assigned any new cases on the day. Due to an increased volume in enquiries for Advocacy assistance, ARAS Advocate’s initial response time for new cases will be up to 10 working days. 

If you are seeking support on how to access aged care services through our Aged Care System Navigator Trial, the initial response time for new cases will be up to 15 working days.

In the event that your life is at risk, please dial 000 and seek the support of emergency services. 

For the rights of older people

Aged Rights Advocacy Service (ARAS) has been supporting older people in South Australia to uphold their aged care and human rights since 1990. ARAS is the South Australian member of the Commonwealth funded Older Persons Advocacy Network (OPAN). ARAS advocates can assist you or an older person you know to access and interact with the community or residential aged care service providers.

Accredited at Certificate level of the Australian Service Excellence Standards

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