How ARAS can assist

You can use an ARAS Aboriginal Advocate to help you with information and services:

Rights and entitlements

• The older person/ Elder has the right to expect to have identity, culture and diversity valued and supported

Accessing aged care services

• how to organise support and be informed about services and care that is understood

Change in services

• Reduced or stopped, review care plan and to be listen, understood and have it communicate in a way without it adversely reactions

Appropriateness of services

• The service does not meet needs and is not delivered in an unsuitable manner

Communicating with staff or management

• Older person/ Elder requires strategies to ask questions and discuss their care, support at a meeting to address concerns.
• Cultural specific needs such as the request for Interpreter Service, ARAS can arrange a booking of an Interpreter who can speak your language.