We are experiencing a high volume of enquiries
ARAS phone lines are staffed by three staff who will listen and provide information, and a duty Advocate who will be assigned any new cases on the day. Due to an increased volume in enquiries for Advocacy assistance, ARAS Advocate’s initial response time for new cases will be up to 10 working days.
If you are seeking support on how to access aged care services through our Aged Care System Navigator Trial, the initial response time for new cases will be up to 15 working days.
In the event that your life is at risk, please dial 000 and seek the support of emergency services.
Contact us
Main office
Address: 175 Fullarton Road Dulwich SA 5065
- Hours: Our office is open Monday to Friday from 9am to 5pm.
- Building accessibility: The ARAS office is fully wheelchair accessible. The office is located on the ground floor and can be accessed via the ramp at the front of the building (in Swift Avenue) or via the lift in the basement car park which has controls at a convenient height for wheelchair users. Please note you will need to speak with ARAS staff to organise lift access. If you have specific access requirements, please contact the office on (08) 8232 5377 or email aras@agedrights.asn.au.
- Accessible toilet: An accessible toilet is located within the ARAS office space.
- Parking: Click here to find accessible parking spaces.
Outlets
Victor Harbor: 9/46-52 Ocean Street Victor Harbor SA 5211 (access from Coral Street)
By appointment only
Nuriootpa: 1 First Street, Nuriootpa SA
By appointment only
Telephone
- Phone: (08) 8232 5377 or 1800 700 600 (toll-free in AU)
- Fax: (08) 8232 1794
- Text Telephone (TTY): 13 36 77
- Speak and Listen (SSR): 1300 555 727
- Translating and Interpreting Service: 13 14 50. Independent interpreters may be available by appointment free of charge.
Email
Social media
Online enquiry form
You can also contact us by completing the enquiry form below, and someone from our team will get back to you within two working days.
If you would like to place an order for ARAS publications, please complete the Publication Order Form.
If you would like to request an information session, please complete the Request an Information Session Form
You can read our privacy policy here.
